top of page
Becky Aston Physiotherapist




How we at Becky Aston Physiotherapy deliver treatment continues to be different, the pathway will aim to maintain the safety of our patients, our team, and the wider public, and in order to protect the reputation of our practice and the professions during this time.


Below outlines what you can expect from us at Becky Aston Physiotherapy and some expectations from you.
Clinic attendance 

  • On arrival patients will be asked to wait outside the clinic or in their car until they are called into the clinic by the therapist. 

  • It is requested that the patient also wear a face mask, if they do not arrive with one they can purchase one from the therapist. 

  • Patients will be informed that the waiting room will not be available

  • Patients should attend on their own. Relatives or carers will only be allowed for minors and those with limited mobility. Those accompanying the patients will be subjected to the same clinical procedures as the patients. 

Patient entry/exit protocol

  • On arrival patients will be asked to wait outside the clinic or in their car until they are called into the clinic by the therapist.

  • Patients should enter the building and go straight to the toilet area on the left, where they can wash their hands. They can then enter the clinic room where they will be at least 2 metres away from the therapist.

  • All payment will be via BACS, which will be invoiced to the client after the appointment

  • The patient should wash their hands on the way out

  • Patients are encouraged to keep their mask on until they leave the clinic. 


Therapist protocol

  • The therapist will wear PPE which is in compliance with government guidelines:  


  • Non-latex gloves (single use)

  • Apron (single use)

  • IIR facemask (sessional use)

  • Eye protection goggles/face visor if deemed necessary.

  • Only one therapist and one patient will be in the clinic room at any one time. 

  • Once the patient has left the premises the therapist will remove the couch roll, disposable pillow covers and then PPE will be disposed of safely as per Physio First guidelines. 

  • The therapist will wash their hands as per NHS guidelines before and after each patient

Treatment room protocol

  • The patient and therapist will minimise contact as much as possible during the session.

  • Disposable pillow-cases will be used and al pillows will have a plastic wipeable cover which will be cleaned between clients.

  • Disposable couch roll will cover the treatment couch

  • If a towel is used to cover a client, it will be single client use and washed at 60 degrees after treatment.

  • An adequate gap will be left in between patients to clean and aerate the room 

  • All contact surfaces including doorbell, door handles, treatment couch, seating, pillows, electronic devices etc. will be cleaned with anti-bacterial wipes. This will include the toilet facilities.



  • At the end of each working day uniform will be washed on the hottest wash that is advisable for the clothing. It is recommended that this is at a minimum of 60 degrees centigrade.

  • It will to be washed and ironed separately from the main wash and in no more than a half full washing machine. 

On the matter of Covid19 transmission, it is well known that people can carry this illness with absolutely no symptoms of being unwell. The role of this protocol is to make an assumption that anyone in the population can be a Covid19 carrier. The overall purpose of this protocol is to minimise the risk of Covid19 transmission between patient and therapist.
Your Agreement with Us
We advise that you consider a video consultation rather than a face to face appointment unless there is a clinical need to have hands on physiotherapy. In order for us to establish this, you will be required to have a risk assessment call or email prior to attending the clinic. We reserve the right to refuse a face to face appointment if it is deemed unnecessary or unsafe. This is in line with the recommendations from our regulatory body: The Chartered Society of Physiotherapy
We have done everything we can to reduce the risk of our clinician and patients contracting Covid-19. However, if you come for face to face treatment, please be aware that there is no way that we can eliminate the risk of you contracting Covid-19.  Please do not come in if anyone of your household members have been given a positive covid result in the last 11 days or if you have any of the following symptoms; a fever of 38 degrees or over; cough, shortness of breath; loss of taste or smell; sore throat; headaches or fatigue. If you develop any symptoms in the 5 days following your consultation please notify us immediately.

Please do not come in if you have not been following the government guidelines for social distancing. If you are unsure of these please follow this link:

Becky Aston

September 2021

bottom of page